iPhone 5s has consistent glitches, crashing, blue screen of death, etc.

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ianmarshall Author

Level 1

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iPhone 5s has consistent glitches, crashing, blue screen of death, etc.

I have an iPhone 5s running iOS 7.1.1 and I have had the following problems:

Weird glitches where parts of the display will disappear, become distorted, or be replaced with other parts of the display.
Whenever the above happens, my phone will also freeze and become unresponsive
This is also usually accompanied by the "blue screen of death".
It will then proceed to restart

If anyone can help me, it would be greatly appreciated.

(also I restored my iPhone, but the problems persist)

iPhone 5s, iOS 7.1.1

Posted on Apr 30, 2014 4:09 PM

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Answer 1

AnaMusic

Level 9

57,562 points

Apr 30, 2014 4:11 PM in response to ianmarshall

The Basic Troubleshooting Steps are:

Restart... Reset... Restore from Backup... Restore as New...

Restart / Reset > http://support.apple.com/kb/ht1430

Backing up, Updating and Restoring > http://support.apple.com/kb/HT1414

If you try all these Steps and you still have issues... Then a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is the Next Step... Be sure to make an appointment first...

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