HT201263: If you can't update or restore your iPhone, iPad, or iPod touch

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Arcemmis
Level 1 (0 points)

Q: Blue and green screen

My iPad won't turn on. Held both buttons and got a blue and green lined screen. Help???

iPad 2

Posted on Apr 30, 2014 6:09 PM

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Arcemmis

Q: Blue and green screen

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  • by Demo,

    Demo Demo Apr 30, 2014 6:20 PM in response to Arcemmis
    Level 10 (95,986 points)
    iPad
    Apr 30, 2014 6:20 PM in response to Arcemmis

    You have to hold the sleep and home buttons down at the same time for at least 10-15 seconds and the key is to wait until the Apple logo appears on the screen before you let go of the buttons. It can take even longer than 15 seconds.

     

    But the fact that you are seeing this funky screen makes it seem like it could be a hardware problem. Anyway, you still have to go through the troubleshooting steps and see if anything will help restore the iPad to working order.

     

    Start here. Read any and all of the links that are in the kb article as well.

    iOS: Not responding or does not turn on - Apple Support