HT201250: Use Time Machine to back up or restore your Mac
Learn about Use Time Machine to back up or restore your Mac
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Helpful answers
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Apr 30, 2014 11:41 PM in response to ezjay08by Paul_31,Take a look at this support article to see if any of the suggestions help:
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Apr 30, 2014 11:51 PM in response to Paul_31by ezjay08,Thanks Paul!
Did check that out but unable to complete any of those steps with out running into a road block.
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Apr 30, 2014 11:57 PM in response to ezjay08by Paul_31,First of all, do you have backup of all your data? If not you may want to stop any troubleshooting until you have got that covered for fear of making the situation worse.
Assuming you do have backup, from your first post, where you started in Recovery mode, did you run Disk Utility (option 4) to see if it could discover/fix any problems? If not, open Disk Utility, select Macintosh HD on the left and click on 'repair disk'. If anything gets changed/fixed/altered, click on repair disk again until you get a 'clean pass' and then restart as normal from the Apple menu.
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Apr 7, 2015 12:09 AM in response to Paul_31by fjwynne3,@Paul_31 Hi Paul, I did just that and repaired my disk and it said it was fine, but then when I restarted my macbook air it still went to the question mark folder. What would my next option be? Thanks.