1 Reply Latest reply: May 3, 2014 2:44 PM by sheila_m.
radicalmosaic Level 1 Level 1 (0 points)

I cannot turn Siri off and it will not allow me to make a phone call or look up something on Google.  It is in an instructional phase, naming all elements but not doing anything with them.  HELP.  I dont know how the iphone slipped into this mode, but its like ****.  I want to turn siri off, and in settings, it will not permit this to occur.  HAL in Space Odyssey is as creepy as this. 

iPhone 4S, iOS 7.1.1, Siri
  • sheila_m. Community Specialists Community Specialists (3,280 points)

    Hello radicalmosaic,


    It sounds like you may have VoiceOver turned on.  I found a few different ways you can turn this off.


    I recommend trying the following first:

    Press the home button three times quickly. This is also called "Triple-click Home".


    If the VoiceOver feature still is on, you can navigate to Settings > General > Accessibility and turn VoiceOver off here.


    If it is too difficult to access those settings on your iPhone, you can turn VoiceOver off using iTunes:


    Managing accessibility features using iTunes

    1. Connect your iPhone, iPad, or iPod touch to any computer with iTunes installed.
    2. In iTunes, select your device.
    3. From the Summary pane, click Configure Universal Access in the Options section at the bottom.
    4. Select the feature you would like to use and click OK.


    You can find the full article here:

    iOS: Configuring accessibility features



    Thank you for using Apple Support Communities.



    Sheila M.