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purchased app won't download

Purchased Mountain Lion appears in Mac App Store but will not download. Clicking "download" button starts but then quits....

MacBook Pro, Mac OS X (10.7.5)

Posted on May 1, 2014 5:04 AM

Reply
1 reply

May 1, 2014 5:48 PM in response to Jeffrey Dean1

Hi ..


Apps such as Little Snitch, Growl, and MacKeeper can prevent apps from downloading


Disable anti virus software if installed


Make sure the firewall is turned off in System Preferences > Security & Privacy > Firewall


Make sure Gatekeeper is enabled



Open System Preferences > Security & Privacy then select the General tab.


Make sure either Mac App Store or Mac App Store and identified developers is selected.


If that area is grayed out, click the padlock icon to proceed.


OS X: About Gatekeeper

purchased app won't download

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