HT201363: About Apple ID security questions

Learn about About Apple ID security questions
VanillaBeanNoel

Q: I am trying to reset the answers to the security questions I forgot, but I don't get the email. What should I do?

I need to reset my appleid security questions and I tried sending an email but I don't ever recieve it.

I am trying on my laptop.

Posted on May 1, 2014 5:40 AM

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Q: I am trying to reset the answers to the security questions I forgot, but I don't get the email. What should I do?

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  • by Niel,

    Niel Niel May 1, 2014 8:26 AM in response to VanillaBeanNoel
    Level 10 (314,528 points)
    Mac OS X
    May 1, 2014 8:26 AM in response to VanillaBeanNoel

    If it hasn't arrived after a few hours and isn't in a spam filter, you need to ask Apple to reset your security questions; this can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.


    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.


    (105925)