2 Replies Latest reply: May 2, 2014 6:31 PM by AppleRules
suthmada Level 1 (0 points)



Can anyone advise...


Cannot download Mountain Lion after purchasing from Apple online. Mountain Lion icon is now permanently 'paused' in the dock. The Purchase page has the download but no resume button. I have enter the code again but it cannot be redeemed again. I have signed in and out again from the tab at the top of the page.


I have spoken to Apple for two evenings now. Last attempt was to bypass the Mountain Lion and download Mavericks overnight but nothing downloaded.


I have checked the internet connection and all is well.


Any ideas how to progress... I have an appointment to take in to Apple on Monday...

iMac, OS X Mountain Lion (10.8.4)