I installed and unstalled itunes twice and i cant import or burn anything. this is annoying. please help me!

Hello ms94941,

Thank you for the details of the issues you are experiencing with iTunes on your computer. I found a few articles that I think might help.

First, I recommend following the steps in the article below to isolate issues with iTunes not responding in an expected way. It is important to note that if you get to the step to uninstall iTunes, you will need to remove iTunes and all related components in the order listed to probably remove iTunes:

iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues

http://support.apple.com/kb/ts1717

I also recommend reviewing the following resources:

Trouble adding music to iTunes library or importing audio CD

http://support.apple.com/kb/ts1387

Can't burn a CD in iTunes for Windows

http://support.apple.com/kb/TS1436

Thank you for using Apple Support Communities.

Best,

Sheila M.