HT203174: iTunes: Possible iTunes Store errors
Learn about iTunes: Possible iTunes Store errorsQ: HI. I recently downloaded music to my devices, and there are 5 different songs that all downloaded as the same song. H ... HI. I recently downloaded music to my devices, and there are 5 different songs that all downloaded as the same song. How can I resolve this issue? more
-
All replies
-
Helpful answers
-
May 3, 2014 1:57 PM in response to jmcoughby pedro d,Hello there, jmcough.
I understand you are having issues with playback of purchased music. If iTunes in the Cloud is available in your country, it might be best to delete the song(s) from your device, then re-download from your purchase history.
To delete a song the following Knowledge Base article offers how to delete from your iOS device:
http://support.apple.com/kb/HT5772
Music
Open the section below for the device you are using.
iPhone, iPad, or iPod touch
Before you delete, find out if you'll be able to download the song you deleted again (it depends on where you live). To delete a song:
- Tap the Music app.
- Tap the Songs category.
- Swipe left to right over the song you want to delete.
- Tap Delete.
Afterwards, re-download the purchases from your purchase history:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/HT2519
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.
