Download error on iphone 5
I have over 40 songs currently attempting to download to iphone and it will not. keep getting an error saying to try again. i have an active, strong wifi connection and it still will not download.
HELP
iPhone 5s
I have over 40 songs currently attempting to download to iphone and it will not. keep getting an error saying to try again. i have an active, strong wifi connection and it still will not download.
HELP
iPhone 5s
Hello there, Momma-Mangia.
When there are issues with downloading content to your iOS device there are a few things you can try. The first is refreshing the applications you are using with the information from this Knowledge Base article:
iOS: Understanding multitasking
http://support.apple.com/kb/ht4211
If an app doesn't respond to your input, or doesn't perform as expected, do the following, testing after each step:
Learn more about troubleshooting apps.
If you continue to have issues with being unable to download it could be your connection to your w-fi. This article offers a checklist of things to check to go over, just to make sure:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Troubleshoot issues on an iPhone, iPad, or iPod touch
If you haven't been able to connect to the iTunes Store:
- Make sure your date, time, and time zone are correct in Settings > General > Date & Time.
Note: Time Zone may list another city in your time zone.- Make sure that your iOS software is up to date by tapping Settings > General > Software Update (iOS 5 or later) or connecting your iOS device to iTunes and clickingCheck for Updateon your device's Summary page.
- Check and verify that you're in range of a Wi-Fi router or base station. If you're on a device with cellular service, make sure that cellular data is turned on from Settings > General > Cellular.
Note: If connected to cellular data, larger items may not download. You may need to connect to Wi-Fi to download apps, videos, and podcasts.- Make sure that you have an active Internet connection. You can check the user guide for your device for help with connecting to the Internet.
- Make sure that other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the Internet.
- Try resetting (turning off and then on again) your Wi-Fi router.
- If the issue persists, trytroubleshooting your Wi-Fi networks and connections.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.
Download error on iphone 5