My phone popped up saying there was a new update and when i tried installing it the itunes logo popped up with the connector thing. So i plugged it into my computer and it said it needed to restoring so i clicked yes. After 30 minutes of restoring an error message popped up saying 'the network connection timed out'. If anyone could help me with this, i would be very grateful.
iPhone 5s, iOS 7.1, Restoring
Hey Lolaaaabaldry,
Thanks for the question. Is there a specific number associated with the error message? If so, you can follow the relative instructions in this resource (or just follow the steps for “Resolve communication issues”):
Resolve specific iTunes update and restore errors
http://support.apple.com/kb/TS3694
Additionally, this resource may be helpful:
iTunes for Windows: Network Connectivity Tests
http://support.apple.com/kb/HT3204
Thanks,
Matt M.
Why wont my phone restore?
