My iMessage isn't working
I have an iPhone and just recently my iMessage quit working with other iPhones. How can I fix my iMessages?
iPhone 5, iOS 7.1.1
I have an iPhone and just recently my iMessage quit working with other iPhones. How can I fix my iMessages?
iPhone 5, iOS 7.1.1
Hey Erica240,
Thanks for the question. I understand that you are having issues with iMessage. To troubleshoot these issues, see the following resource for helpful steps:
http://support.apple.com/kb/TS2755
To resolve issues with sending and receiving iMessages, follow these steps
1. Check iMessage system status for current service issues.
2. Go to Settings > Messages > Send & Receive and make sure that you registered iMessage with your phone number or Apple ID and that you selected iMessage for use. If the phone number or Apple ID isn't available for use, troubleshoot iMessage registration.
3. Open Safari and navigate to www.apple.com to verify data connectivity. If a data connection isn't available, troubleshoot cellular data or a Wi-Fi connection.
4. iMessage over cellular data might not be available while you're on a call. Only 3G and faster GSM networks support simultaneous data and voice calls. Learn which network your phone supports. If your network doesn't support simultaneous data and voice calls, go to Settings > Wi-Fi and turn Wi-Fi on to use iMessage while you're on a call.
5. Restart your device.
6. Tap Settings > General > Reset > Reset Network Settings on your iPhone.
If you still can't send or receive an iMessage, follow these steps
1. Make sure that the contact trying to message you isn't blocked in Settings > Messages > Blocked.
2. Make sure that the contact you're trying to send a message to is registered with iMessage.
3. If the issue occurs with a specific contact or contacts, back up or forward important messages and delete your current messaging threads with the contact. Create a new message to the contact and try again.
4. If the issue occurs with a specific contact or contacts, delete and recreate the contact in the Contacts app. Create a new message to the newly created contact and try again.
5. Back up and restore your device as new.
Thanks,
Matt M.
Hey Erica240,
Thanks for the question. I understand that you are having issues with iMessage. To troubleshoot these issues, see the following resource for helpful steps:
http://support.apple.com/kb/TS2755
To resolve issues with sending and receiving iMessages, follow these steps
1. Check iMessage system status for current service issues.
2. Go to Settings > Messages > Send & Receive and make sure that you registered iMessage with your phone number or Apple ID and that you selected iMessage for use. If the phone number or Apple ID isn't available for use, troubleshoot iMessage registration.
3. Open Safari and navigate to www.apple.com to verify data connectivity. If a data connection isn't available, troubleshoot cellular data or a Wi-Fi connection.
4. iMessage over cellular data might not be available while you're on a call. Only 3G and faster GSM networks support simultaneous data and voice calls. Learn which network your phone supports. If your network doesn't support simultaneous data and voice calls, go to Settings > Wi-Fi and turn Wi-Fi on to use iMessage while you're on a call.
5. Restart your device.
6. Tap Settings > General > Reset > Reset Network Settings on your iPhone.
If you still can't send or receive an iMessage, follow these steps
1. Make sure that the contact trying to message you isn't blocked in Settings > Messages > Blocked.
2. Make sure that the contact you're trying to send a message to is registered with iMessage.
3. If the issue occurs with a specific contact or contacts, back up or forward important messages and delete your current messaging threads with the contact. Create a new message to the contact and try again.
4. If the issue occurs with a specific contact or contacts, delete and recreate the contact in the Contacts app. Create a new message to the newly created contact and try again.
5. Back up and restore your device as new.
Thanks,
Matt M.
My imessage stopped working and I've done everything to try and get it back . Is it an ios7 issue ?
I have a similar problem. I can't use my phone number for iMessege, only emails.
Is there a way to fix it ?
Thanks
I Have had this happen before when I try to cheat with games by manually setting the tine to the future to get extra lives.
Just go to settings and set your time to automatic everything should work but you might have to set it up again.
hope this helps
The I message on my iPad won't send to a ipadmini although I know the mini works on IMessage. what shal I do?
Did you ever resolve the problem my iPhone has this problem just wondered if you could help me
I just made a Apple ID account
My iMessage isn't working