HT201363: About Apple ID security questions

Learn about About Apple ID security questions
rockingchef
Level 1 (0 points)

Q: Hello, I have my pass word, I have my Apple ID, but itunes think I am buying a song for the first time and is asking me 2 security questions, please help, what should i do?

I cannot remember the answeres to my security questions, please help.

Windows XP

Posted on May 1, 2014 2:49 PM

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rockingchef

Q: Hello, I have my pass word, I have my Apple ID, but itunes think I am buying a song for the first time and is asking me 2 security ... more

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  • by Niel,

    Niel Niel May 1, 2014 2:51 PM in response to rockingchef
    Level 10 (314,466 points)
    Mac OS X
    May 1, 2014 2:51 PM in response to rockingchef

    You need to ask Apple to reset your security questions; this can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.


    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.


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