HT203343: Resolve printer issues on your Mac

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Q: Scanning trouble-Help!

When I scan a document, I can see the image fine in preview but when I go to save it the saved document is only black lines and not what it looked like in the preview. What is the problem?

iMac, OS X Mavericks (10.9.2), HP Photosmart 4780

Posted on May 1, 2014 3:56 PM

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Q: Scanning trouble-Help!

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