HT201363: About Apple ID security questions

Learn about About Apple ID security questions
Elise19
Level 1 (0 points)

Q: What if I do not know the answers to my questions?!  Help

I am having problem remembering my security passwords. I don't know them how do I fix this?

iPhone 4S, iOS 7.1.1

Posted on May 1, 2014 5:44 PM

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Elise19

Q: What if I do not know the answers to my questions?!  Help

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  • by Niel,

    Niel Niel May 1, 2014 5:46 PM in response to Elise19
    Level 10 (314,528 points)
    Mac OS X
    May 1, 2014 5:46 PM in response to Elise19

    You need to ask Apple to reset your security questions; this can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.


    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.


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