HT202157: About Apple TV (2nd and 3rd generation) software updates
Learn about About Apple TV (2nd and 3rd generation) software updates
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Helpful answers
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May 2, 2014 3:48 AM in response to ale_mg50by diesel vdub,If the ATV is in recovery mode, the only option is to restore it via iTunes on a computer.
Connect the ATV to the computer via a microUSB cable (3rd Gen ATVs require power as well) and restore it.
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Jan 13, 2015 8:36 AM in response to diesel vdubby Lawrence114,I Am unable to connect to my computer. Can I take it in to a store to be reset?