HT201419: Get help with Mail on your iPhone, iPad, and iPod touch
Learn about Get help with Mail on your iPhone, iPad, and iPod touch
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Helpful answers
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May 2, 2014 6:54 AM in response to Robinonelmby robdrage,why not, what happens when you try?
need more details
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May 2, 2014 7:02 AM in response to robdrageby Robinonelm,Well, it asks if I want to include attachments but the receiver does not get them. I need to forward a lot of info to my employees that include attachments, but they aren't receiving them.
Thanks!
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May 2, 2014 7:07 AM in response to Robinonelmby robdrage,Sounds like it may be a problem with your email server software stripping out the attachments upon forwards or perhaps a anti-virus software or hardware.
Can you forward them to yourself and receive the attachment?
Have you tried an account outside your network, like a hotmail or gmail?
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May 2, 2014 7:09 AM in response to robdrageby Robinonelm,No, but I will. The ipad is not with me at this time but will try it later and reply back.
Thanks!
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May 5, 2014 6:00 AM in response to robdrageby Robinonelm,Ok, I was able to forward to myself in AOL so it does work just not thru another network I suppose. What next?
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May 5, 2014 6:02 AM in response to Robinonelmby robdrage,Contact the mail provider for the problem account and ask for their assistance.
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May 5, 2014 12:40 PM in response to Robinonelmby rccharles,Could you switch to gmail as your sending email account?
Move the file to an app. Send a new email from the app to the employees.
Set up a dropbox account & share with employees. All employees would have access to a shared dropbox folder. They would need dropbox account to see shared folder. You upload forms to a folder. Assumes all would want to see same stuff. Could get a folder per employee but would be a lot of work for you to upload per employee. Perhaps dropbox would upload to multiple employee folder.
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