HT201413: Resolve issues between iTunes and third-party security software

Learn about Resolve issues between iTunes and third-party security software

donpablog3

Level 1 (0 points)

Q: The iPhone software update server could not be contacted

after updating to 1OS 7.1.1 my phone is stucked up in this "connect to itues" icon.

if connecting to iTunes it's always this "The iPhone software update server could not be contacted. *** is this?

Posted on May 2, 2014 6:38 AM

I have this question too

Q: The iPhone software update server could not be contacted

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by jason269,

jason269 May 4, 2014 12:06 PM in response to donpablog3
Community Specialists

May 4, 2014 12:06 PM in response to donpablog3

Hello, donpablog3.

Thank you for visiting Apple Support Communities.

Here are the steps that I would recommend going through when receiving this error.

iTunes for Windows: iTunes can't contact the iPhone, iPad, or iPod software update server
http://support.apple.com/kb/ts1814

Cheers,

Jason H.
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