HT201363: About Apple ID security questions

Learn about About Apple ID security questions
Andriyhavrr
Level 1 (0 points)

Q: Try to reset my security question but they send to wrong e-mail

Hi I forgot my security question and try to reset them , but they send to : hnvhat@yahho.com what is wrong . What I can do?? Please help

iTunes

Posted on May 2, 2014 7:42 AM

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Andriyhavrr

Q: Try to reset my security question but they send to wrong e-mail

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  • by Niel,

    Niel Niel May 2, 2014 8:03 AM in response to Andriyhavrr
    Level 10 (314,528 points)
    Mac OS X
    May 2, 2014 8:03 AM in response to Andriyhavrr

    You need to ask Apple to reset your security questions; this can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.


    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.


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