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How do I turn on Background App Refresh? It is light grey and won't slide to green.

I was trying to save battery life and turned off all Background App Refresh options by sliding the green button. Now, I can't use my workout apps with GPS. I went to settings>General>Background App Refresh, but it won't give me the option of sliding the main button to on. All apps appear light grey. What do I do now?

iPhone 5s, iOS 7.1.1

Posted on May 2, 2014 7:35 AM

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Question marked as Top-ranking reply

Posted on May 26, 2017 12:29 PM

I had to comment on this seeing as I tried everything to fix it and nothing worked. what worked for me was going to settings > battery > and deselecting low power mode. Then you can go back and the background refresh button becomes clickable..


Hope this helps ^_^

7 replies

How do I turn on Background App Refresh? It is light grey and won't slide to green.

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