How do I turn on Background App Refresh? It is light grey and won't slide to green.

I was trying to save battery life and turned off all Background App Refresh options by sliding the green button. Now, I can't use my workout apps with GPS. I went to settings>General>Background App Refresh, but it won't give me the option of sliding the main button to on. All apps appear light grey. What do I do now?

iPhone 5s, iOS 7.1.1

Posted on May 2, 2014 7:35 AM

Reply
Question marked as Top-ranking reply

Posted on May 2, 2014 7:45 AM

Hey there scrapnmomof3

Go to Settings>General>>Restrictions>(Scroll all the way down)Select Bckground App Refresh


ANd selecct allow changes.

You might Have locked it in the restrictions.

7 replies

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

How do I turn on Background App Refresh? It is light grey and won't slide to green.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.