2 Replies Latest reply: May 2, 2014 12:54 PM by Carolyn Samit
Zuluagatunes2 Level 1 Level 1 (0 points)

mac app store does not work.  It open but not work at all. TKS

Captura de pantalla 2014-05-02 a la(s) 10.01.30.png


iMac, Mac OS X (10.7.5)
  • Linc Davis Level 10 Level 10 (153,495 points)

    If you haven't already done so since this started, log out and log back in, or restart the computer. Then try again.

    Otherwise, if you're using "LittleSnitch" or any similar third-party software that blocks outgoing network connections, remove or disable it according to the developer's instructions and test.

    If possible, connect to a different network and test.

  • Carolyn Samit Level 10 Level 10 (95,950 points)
    • Apps such as Little Snitch, Growl, and MacKeeper can prevent apps from downloading

     

    • Disable anti virus softwrare if installed

     

    • Make sure the firewall is turned off in System Preferences > Security & Privacy > Firewall

     

    • Make sure Gatekeeper is enabled

     

     

    Open System Preferences > Security & Privacy then select the General tab.

     

    Make sure either Mac App Store or Mac App Store and identified developers is selected. If that area is grayed out, click the padlock icon to proceed.

     

    OS X: About Gatekeeper