HT204152: Frequently asked questions about two-step verification for Apple ID

Learn about Frequently asked questions about two-step verification for Apple ID
Peter.tawfik

Q: i forget my answers of the question and he ask to send me the answer in my Old Email Adress i Didn`t used it . how i can fix it .

i forgot my answers of the question and you ask me to send the answer on my anather email Oready that email it block i cant open it to see my answer , so i need to fix that problem . i need to change my confern email , petergeorge@sat7.org its block. only pepovip@yahoo.com i use it now ,

iPhone 4, iOS 7.1.1

Posted on May 2, 2014 9:23 AM

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Q: i forget my answers of the question and he ask to send me the answer in my Old Email Adress i Didn`t used it . how i can fix it .

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  • by Niel,

    Niel Niel May 2, 2014 9:52 AM in response to Peter.tawfik
    Level 10 (311,916 points)
    May 2, 2014 9:52 AM in response to Peter.tawfik

    You need to ask Apple to reset your security questions; this can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.


    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.


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