Q: Unknown error-54

I am having trouble with Itunes. Now cannot load Itunes store, immediately getting the above error message.Was previously having problems with oriental script coming up as titles within albums (for Harry Potter Score, so probably isn't the original album language). Brenden dv has suggested a solution, but now cannot get into Itunes store to try it. Computer seems to be otherwise working fine, and definitely connected to the Net. I have tried to reload Itunes, but still happening. Can anyone help?

MacBook Pro (15-inch Mid 2009)

Posted on May 2, 2014 9:38 AM

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Q: Unknown error-54

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by Limnos,Helpful

Limnos May 2, 2014 9:52 AM in response to Ginnymay1
Level 9 (54,292 points)

Mac OS X

May 2, 2014 9:52 AM in response to Ginnymay1

From an OS9 reference, error -54 is a software lock on a file or a permissions error. (Some of the old codes still apply to OSX although there is no formal list of OSX error codes.

First, try simply restarting your computer.

Try quitting iTunes, then deleting the .xml (not .itl !) version of the library file in the iTunes folder (iTunes will generate a new one).

iTunes: Missing folder or incorrect permissions may prevent authorization - http://support.apple.com/kb/ts1277

Troubleshooting permissions issues in Mac OS X - http://support.apple.com/kb/HT2963
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by Ginnymay1,

Ginnymay1 May 2, 2014 11:06 AM in response to Limnos
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May 2, 2014 11:06 AM in response to Limnos

Many thanks for your reply. May have to wait till our teenager gets home to act on this one, though!
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Q: Unknown error-54

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by Limnos,★Helpful

by Ginnymay1,

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by Limnos,Helpful