0 Replies Latest reply: May 2, 2014 10:40 AM by VI Girl
VI Girl Level 1 Level 1 (0 points)

Is anybody experiencing a purple tint or hue in camera mode? My phone is new and recently started doing this and in video mode it is all purple?!.. I called apple and was told to reset my phone to factory settings and reinstall Itunes..Im waiting on a call back from tech support while it resets..I was told that if it was a hardware problem they would send me a new phone..So annoying as I've only had it for 3 weeks..sigh...Any advice guys or are any of you having the same problem? I was told from tech support that the first Iphone5s were defective and had this issue...


iPhone 5s, iOS 7.1.1