machewcronin

Q: I have been given a £30 iTunes voucher via email and can't get the money of it!!! HELP!

HELP

MacBook Pro

Posted on May 2, 2014 2:29 PM

Close

Q: I have been given a £30 iTunes voucher via email and can't get the money of it!!! HELP!

  • All replies
  • Helpful answers

  • by sterling r,Solvedanswer

    sterling r sterling r May 4, 2014 8:46 AM in response to machewcronin
    Community Specialists
    May 4, 2014 8:46 AM in response to machewcronin

    Hey there machewcronin,

     

    It sounds like you are unable to redeem an iTunes Gift Card. I would use the following troubleshooting to help resolve that named:

     

    Redeeming iTunes Gift Cards and content codes

    http://support.apple.com/kb/ht1574

     

    If this does not help, or is not relevant, can you elaborate on what is preventing you from redeeming the gift card, or any error messages/prompts you are getting when you try?

     

    Thank you for using Apple Support Communities.

    Take care,

    Sterling