HT201222: Apple security updates
Learn about Apple security updates
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Helpful answers
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May 3, 2014 8:02 AM in response to ADILAPPLE300by diesel vdub,Please stop SHOUTING at us!
Was the iPhone unlocked by the carrier it was locked to prior to sending to your friend?
Honestly, it sounds like this friend hacked the iPhone to unlock it, if that is the case, no support can be provided here.
Install the current version of iTunes. Or any version desired, this has nothing to do with the lock status of the device.