HT201303: Security and your Apple ID
Learn about Security and your Apple ID
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All replies
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Helpful answers
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May 3, 2014 9:25 AM in response to Longchacby Niel,★HelpfulIf you can't reset the password, you need to ask Apple to reset your security questions; this can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
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May 4, 2014 6:32 AM in response to Nielby Longchac,Thank you .
I'm from Vietnam, so I can not call them. I'm waiting for an email reply from APPLE team