Q: hi - i have an ipod and when i connect to my pc and try to update the software, its says that cannot update as im not connected to the internet even though i am. what can i do?

hi - i have an ipod and when i connect to my pc and try to update the software, its says that cannot update as im not connected to the internet even though i am. what can i do?

iPod touch

Posted on May 3, 2014 3:43 AM

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Q: hi - i have an ipod and when i connect to my pc and try to update the software, its says that cannot update as im not connected to ... more

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by lllaass,

lllaass May 3, 2014 11:20 AM in response to sanjith.singh1
Level 10 (190,278 points)

Apple Watch

May 3, 2014 11:20 AM in response to sanjith.singh1

Update Server
Try:
- Powering off and then back on your router.
- iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
- Change the DNS to either Google's or Open DNS servers
Public DNS — Google Developers
OpenDNS IP Addresses
- For one user uninstalling/reinstalling iTunes resolved the problem
- Try on another computer/network
- Wait if it is an Apple problem
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Q: hi - i have an ipod and when i connect to my pc and try to update the software, its says that cannot update as im not connected to the internet even though i am. what can i do?

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by lllaass,

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