How can I return an iBook and get a refund?

Hello Ctablancos,

It sounds like you would like to inquire about whether or not you can get a refund for this iBooks purchase. I would reach out to the iTunes Store support directly with this article named:

How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase

http://support.apple.com/kb/ht1933

To report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase, follow these steps:

1. Find the email receipt for your purchase.
2. Click Report a Problem under the app that is having the issue.
3. When prompted, enter the Apple ID and password you used to purchase the item, then click Report a Problem.
4. Click Report a Problem next to the item you are having an issue with.
5. From the Choose Problem dropdown menu, choose the appropriate issue.
6. Follow the onscreen instructions and—if prompted—type a description of the problem into the text field.
7. Click Submit to have your issue reviewed.

Thank you for using Apple Support Communities.

Cheers,

Sterling

You don't need a receipt.

Purchases are considered final but you could try the 'report a problem' page to contact iTunes Support and see if they will refund or credit you : http://reportaproblem.apple.com

Or you can try contacting iTunes Support via : https://support.apple.com/contact or https://www.apple.com/emea/support/itunes/contact.html

I ordered the book "the Martian" for my book club but received a copy that is not in English. I then ordered the one in English. Could you please retrieve the one not you in English and put a r friend me on my card.

Thank you

Verna

Could you please retrieve the one not you in English and put a r friend me on my card.

?

We are fellow users, so we can't potentially refund you. To try contacting iTunes Support and see if they will refund/credit you : http://reportaproblem.apple.com

H

They never sent a receipt to me, how do I return this book then?