itunes will not update

Checks for and finds available update but when download box is pressed ther box disappears from screen and no update takes place

iOS 7

Posted on May 3, 2014 5:59 AM

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1 reply

May 5, 2014 2:37 PM in response to MCVC

Hello, MCVC.


Thank you for visiting Apple Support Communities.


Here are some troubleshooting steps that I would recommend trying when experiencing this issue.


Issues installing iTunes or QuickTime for Windows

http://support.apple.com/kb/ht1926


If you are still unable to update iTunes, completely uninstall iTunes and all of it's components as outlined in the article below. These steps will not remove and of your iTunes media or backup information.


Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8

http://support.apple.com/kb/ht1923


Cheers,


Jason H.

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itunes will not update

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