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can't delete email messages

Just got a new IPAD AIR and cannot delete my email messages. When I try and delete a message a window pops up saying can't move to trash. Got any solutions? james

iPad Air Wi-Fi, iOS 7

Posted on May 3, 2014 6:55 AM

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Posted on May 5, 2014 2:22 PM

Hello jaimo7,




The article linked below provides steps that can help resolve this issue.


"Unable to move message to folder "Trash" because the folder does not exist"

Unable to delete email messages

http://support.apple.com/kb/TS2475




Cheers,

Allen

1 reply

can't delete email messages

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