HT203174: iTunes: Possible iTunes Store errors

Learn about iTunes: Possible iTunes Store errors
Saiif99
Level 1 (0 points)

Q: Your purchase could not be completed

Ive read the steps to solve it but still its not solved does anybody know how to solve this error message and yes i have added money to the account

iPhone 5s, iOS 7.1.1

Posted on May 3, 2014 7:46 AM

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Saiif99

Q: Your purchase could not be completed

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  • by JehsieK,

    JehsieK JehsieK May 3, 2014 12:46 PM in response to Saiif99
    Level 1 (55 points)
    May 3, 2014 12:46 PM in response to Saiif99

    Is there also a message "Please contact iTunes Store support"? If yes, please do so. In this case you need to contact Apple. An iTunes Store advisor will have a look into it and can resolve. For me it was account related and there was nothing I could do (except contact Apple).