Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPhone 5S Signal Issues

Basically, the problem that I am facing started to occur after installing iOS 7.1 whereby the cellular signal would at random times drop down to 1 bar. When this happens, I am unable to call or receive any text messages. A temporary fix would be to toggle airplane mode on and off for a few seconds or even restart the phone. However, the problem would re-occur again at a later time.


Other options that I have tried but were unsuccessful include:

- Restoring the phone to factory settings

- Resetting the network settings (countless times)

- Changed the SiM card to a new one

- Got a replacement iPhone 5s - problems started again after updating to iOS 7.1

- Updated to iOS 7.1.1 hoping for a fix, but the problem still remains


I also tried inserting the same SIM card on an iPhone 4s and it worked flawlessly, so the problem seems to be related to the iPhone 5s.


Additional information: I am currently experiencing this issue on an iPhone 5s Champagne Gold on a Vodafone Malta mobile network.

iPhone 5s, iOS 7.1.1, iPhone colour: Champagne Gold

Posted on May 3, 2014 7:51 AM

Reply
3 replies

iPhone 5S Signal Issues

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.