Forget the restriction pass code, can the apple store send to me to reopen and change the code?

Can apple store help me to send back the old pass code, then I can change to a new one for safety!

Thanks!

iPhone 4S, iOS 6.1.3

Posted on May 3, 2014 11:06 AM

Reply
1 reply

May 5, 2014 11:20 AM in response to kkchristks

Hello KKchristks,


It sounds like you need to reset your Restrictions passcode. According to the following article, you will need to restore your iPhone as a new device:


iOS: Understanding Restrictions (parental controls)

http://support.apple.com/kb/ht4213

If you lose or forget your Restrictions passcode, you will need to perform a factory restore to remove it.


If you are not referring to a Restictions passcode, would you elaborate on the passcode you are attempting to reset?


Thank you for using Apple Support Communities.

Regards,

Sterling

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Forget the restriction pass code, can the apple store send to me to reopen and change the code?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.