I've been trying to get an email for a month to reset my security questions and I have not received one but I do receive promotions to buy new songs and apps. Can I please just get the email

Does Apple even respond to emails?

iPhone 5s, iOS 7.1.1

Posted on May 3, 2014 12:56 PM

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2 replies

May 3, 2014 1:15 PM in response to Charko12

You need to ask Apple to reset your security questions; this can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.


They wouldn't be security questions if they could be bypassed without Apple verifying your identity.


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I've been trying to get an email for a month to reset my security questions and I have not received one but I do receive promotions to buy new songs and apps. Can I please just get the email

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