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airport utility cannot find time capsule and is flashing a yellow (amber) light

Hello,


I am having trouble connecting my time capulse (2TB) with my mac through the airport utility feature. My time capsule was working last week with my old modem but this week though we changed our modem and now my Time Machine is not able to connect to the Time Capsule. I tried searching for the Time Capsule with the Airport Utility feature but it hasn't been able to find it.


Meanwhile my Time Capsule is continuously flashing/blinking a yellow/amber light. I have unplugged my Time Capsule and I have also unplugged my modem. After doing that, my Time Capsule still cannot find the internet connection. The Airport Utility also cannot find any airport base stations in the area. My Airport Utility feature is also running 6.3.2 and my Mac operating version is 10.9.2 . The Time Capsule is plugged directly into the modem through an ethernet cable. My modem has wireless connectivtiy (router) abilities.


Any advice on how to fix this would be appreciated.


Thank you for your time.

Time Capsule 802.11n (4th Gen), OS X Mavericks (10.9.2)

Posted on May 3, 2014 6:42 PM

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Posted on May 3, 2014 7:44 PM

Factory reset the TC.. every time you make major changes to the network structure.. like a new modem.. you need to do this.

The TC just remembers too much of its old setup.


The Factory Reset universal


Unplug your TC/AE. Hold in reset. and power the TC/AE back on.. all without releasing reset and keep holding in for about 10sec. The time is not important.. it is the front LED rapid flashing that indicates you are in factory mode.

Release reset.

If it doesn’t flash rapidly you have released reset at some point and try again.

Be Gentle! Feel the switch click on. It has a positive feel.. add no more pressure after that.

TC/AE will reboot after a couple of minutes with default factory settings and will wipe out previous configurations.

No files are deleted on the hard disk.. No reset of the TC deletes files.. to do that you use erase from the airport utilit

9 replies
Question marked as Best reply

May 3, 2014 7:44 PM in response to xtremeg1

Factory reset the TC.. every time you make major changes to the network structure.. like a new modem.. you need to do this.

The TC just remembers too much of its old setup.


The Factory Reset universal


Unplug your TC/AE. Hold in reset. and power the TC/AE back on.. all without releasing reset and keep holding in for about 10sec. The time is not important.. it is the front LED rapid flashing that indicates you are in factory mode.

Release reset.

If it doesn’t flash rapidly you have released reset at some point and try again.

Be Gentle! Feel the switch click on. It has a positive feel.. add no more pressure after that.

TC/AE will reboot after a couple of minutes with default factory settings and will wipe out previous configurations.

No files are deleted on the hard disk.. No reset of the TC deletes files.. to do that you use erase from the airport utilit

May 4, 2014 12:32 AM in response to xtremeg1

Ok.. that is just Mavericks.


Do you happen to have a ipad or iphone with iOS 6 or greater.. if so download the airport utility and run that. It is often better than the one in the Mac.


Otherwise do the following.


1. Make sure you have wireless running.. the Airport utility depends now on wireless.

Ensure you have ipv6 set to link-local. If you use ethernet then make sure it is also the same setting.


eg wireless.


User uploaded file


2. Now run through the utility. Apple have decided that the TC must be the main router.. just allow that and continue through the setup.


I do strongly recommend you use SMB type names.. because Mavericks is now using SMB network protocol by default.


SMB names are short, no spaces and pure alphanumeric.


So a good name for your TC is TCgen4


And a good name for the wifi is TCwifi


Anything you like as long as you follow the rules. short no spaces pure alphanumeric.


3. When the utility completes.. edit the setup.


User uploaded file


Go to the Network tab and select bridge.


User uploaded file


Everything else should be fine.


Create a wireless network.. and dhcp for internet.


Now you can redirect your Time Machine to the TC with new name via the TM preferences.


Tell us if you run into any issues.

May 4, 2014 2:38 PM in response to xtremeg1

xtremeg1 wrote:


Thank you LaPastenague! This solved my issue. But why do you link-local only though? Why not set to automatically?

Actually I found a document from apple that is hidden deep down..


http://support.apple.com/kb/TS4597


It says to quote the exact bit.


  1. Choose Apple menu () > System Preferences, and then click Network.
  2. If a lock icon appears in the lower-left corner, click it and enter your admin name and password to unlock the pane.
  3. Click your network service (Wi-Fi or Ethernet) in the list, and then click Advanced.
  4. Click the TCP/IP tab.
  5. Choose Link-local only from the Configure IPv6 pop-up menu.
  6. Click OK.
  7. Click Apply.

This is somehow or for some reason not the way the Mac OS sets up the computer.. the issue being if the TC is wrong then the Mac is wrong. You need to force it..

airport utility cannot find time capsule and is flashing a yellow (amber) light

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