I can't remember my security questions and I don't have a rescue email set up?

I can't remember my security questions and I don't have a rescue email set up?

iPhone 4S, iOS 7.1.1

Posted on May 3, 2014 8:40 PM

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2 replies

May 3, 2014 8:42 PM in response to stevja

You need to ask Apple to reset your security questions; this can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.


They wouldn't be security questions if they could be bypassed without Apple verifying your identity.


(106101)

May 3, 2014 8:43 PM in response to stevja

Alternatives for Help Resetting Security Questions and/or Rescue Mail


1. If you have a valid rescue email address, then use this procedure:

Rescue email address and how to reset Apple ID security questions.


2. Fill out and submit this form. Select the topic, Account Security. You must

have a Rescue Email to use this option.


3. This is the only option if you do not already have a valid Rescue Email.

These are telephone numbers for contacting Apple Support in your country.

Apple ID- Contacting Apple for help with Apple ID account security. Select

the appropriate country and call. Ask to speak to the Account Security Team.

Note: If you have already forgotten your security questions, then you cannot

set up a rescue email address in order to reset them. You must set up

the rescue email address beforehand.


Your Apple ID: Manage My Apple ID.

Apple ID- All about Apple ID security questions.

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I can't remember my security questions and I don't have a rescue email set up?

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