HT204668: Locate and organize your iTunes media files
Learn about Locate and organize your iTunes media filesQ: I bought a i tunes card for 15 bucks and it says i have to go though security questions and i dont remember what i put down for my ... I bought a i tunes card for 15 bucks and it says i have to go though security questions and i dont remember what i put down for my security questions more
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Helpful answers
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May 6, 2014 12:26 PM in response to Dalton 42by pedro d,Hello there, Dalton 42.
The following Knowledge Base article provides helpful information if you have forgotten your Apple ID security questions:
Apple ID: All about Apple ID security questions
http://support.apple.com/kb/HT5665
What should I do if I don't remember the answers to my Apple ID security questions?
If you forgot the answers to your security questions, try answering them at least once to see if you can get them right, even if you're not sure you remember the answers. If you're confident that you can't remember them, try one of the following:
- If you have three security questions and a rescue email address, sign in to My Apple ID and select the “Password and Security” tab to send an email to your rescue email address to reset your security questions and answers.
- If you have one security question and you know your Apple ID password, sign in to My Apple ID and select the “Password and Security” tab to reset your security question.
- If you have one security question, but don't remember your Apple ID password, contact Apple Support for assistance. Learn more about creating a temporary support PIN to help Apple confirm your identity when you contact Apple Support.
Note: If you forgot your password and answer your security questions incorrectly too many times in a row, you will be unable to try to answer your security questions for a period of time. During that time, you will not be able to reset your password and will not have access to your account.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.
