8 Replies Latest reply: May 5, 2014 11:23 PM by Pimmeke
Pimmeke Level 1 Level 1

Pleasant Greetings,

 

I own 2 iPhones 5: One 16 and one 32.

 

Both worked fine till yesterday, when I updated the OS from 7.1 to 7.1.1. After the update bluetooth on both devices fail. When on, they can't find my laptop, TomTom or eachother anymore. However, both devices can find an Android phone, but not pair. Other connections (WiFi, cellular) work fine.

 

Tried to unpair my bluetooth devices and pair them again. Nothing.

 

Tried several resets, finally also the 'resore factory settings'. Nothing. After a total reset the phones still running 7.1.1 with the bluetooth not working...

 

What is this? An new bug in an OS update which supposes to solve problems? If this is the case, nice work Apple!

 

Is there a way to re-install the 7.1 OS which, after all, worked fine for me on both devices?

 

Anyone else with the same problem?

 

Tnx for any replies!


iPhone 5, iOS 7.1.1
Reply by diesel vdub on May 4, 2014 10:48 AM Helpful

Is Wi-Fi turned on?

Are they connected to the same network?

All replies

  • diesel vdub Level 7 Level 7

    iPhones have never been designed to find computers, phones, or other iDevice via bluetooth. 

    Supported Bluetooth Profiles: http://support.apple.com/kb/ht3647

  • Pimmeke Level 1 Level 1

    That's interesting...

     

    Then why did it all work on both iPhones under OS 7.1 and stopped working under OS 7.1.1?

     

    And -supposing you are correct- why can both iPhones not connect to each other using bluetooth so I can't use AirDrop either?

     

    On OS 7.1 everything worked on my both iPhones with bluetooth, under OS 7.1.1 nothing, that can not be right...

  • diesel vdub Level 7 Level 7

    AirDrop will work...

    You are simply confused that it worked in previous versions, it has never worked.  Bluetooth File transfer has never been a supported feature of iOS.

  • Pimmeke Level 1 Level 1

    AirDrop does not work between my 2 iPhones...

     

    Turned on on both iPhones, they simply can't find each other...

  • diesel vdub Level 7 Level 7

    Is Wi-Fi turned on?

    Are they connected to the same network?

  • Pimmeke Level 1 Level 1

    Okay... You got me there...

     

    I didn't realize that AirDrop uses WiFi. As far as I remembered it uses Bluetooth to connect each other... Anyway, AirDrop works perfect with WiFi on both iPhones. Thanx for that.

     

    That doesn't mean that I still don't understand that Bluetooth on both devices stopped working after udating the OS to 7.1.1. Under 7.1 connecting my Windows laptop or my TomTom navigation system was no problem, but now I can't use that anymore.

     

    If you are right, and suppose you are, that iPhones have never been designed to find computers, phones, or other iDevice via Bluetooth, then why is there Bluetooth on an iPhone anyway?

  • diesel vdub Level 7 Level 7

    Pimmeke wrote:

     

     

    If you are right, and suppose you are, that iPhones have never been designed to find computers, phones, or other iDevice via Bluetooth, then why is there Bluetooth on an iPhone anyway?

    For the supported profiles listed.  Mainly for using bluetooth headsets when on a call or for listening to music.

  • Pimmeke Level 1 Level 1

    Ok, understood...

     

    Too bad I can't use my navigationsystem with my iPhone anymore... But that's life I guess...