error message- "you do not have enough access privileges"

Question

Level 1

8 points

error message- "you do not have enough access privileges"

I just installed my ipod 2GB nano. The screen shows "do not disconnect". When I try to set Itunes as the default player the following message occurs: error occured while updating default player for audio file types. You do not have enough access privileges for the operation.
I don't know what "access privileges" are or what to do to fix it.
Also I believe you shouldn't just pull out the cord if the "do not disconnect" message is on??
Any suggestions/help would be appreciated.
Jim

toshiba, Windows XP, laptop

Posted on Aug 27, 2006 8:36 AM

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Answer 1

Aug 27, 2006 9:26 AM in response to anzem

Hi Jim, welcome to Apple Discussions!

There are two issues here:

1 - Q: When I try to set Itunes as the default player the following message occurs: error occured while updating default player for audio file types. You do not have enough access privileges for the operation.

On your computer, there are probably different accounts on it (these are Windows user accounts, not iTunes accounts). Maybe one is the "normal" account (less access) while one is the "administrator" account. Try logging onto the administrator account and doing this action again.

2 - Q: The screen shows "do not disconnect"...Also I believe you shouldn't just pull out the cord if the "do not disconnect" message is on??

Yes, that is correct. Even though is sometimes works fine for some, this isn't a good idea in general.

When your iPod displays "Do Not Disconnect", you'll have to first eject it (term for safely disconnecting iPod) from your computer before unplugging it.

There are a few methods. Learn more about them in these two Apple Support articles linked below:

Safely Disconnecting iPod
About the Do Not Disconnect screen on iPod

I hope this info helps you,

-Kylene

If any post helps or solves your issue, please mark it that way accordingly. Thank you for helping the boards!

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Answer 2

anzem Author

Level 1

8 points

Sep 27, 2006 3:49 PM in response to iPod_nano_1_GB

Kylene:

Thank you for your response to my inquiry. The second issue is resolved- I now can eject the ipod safely.
However, the first issue remains. I checked under the Control Panel and I am the "administrator" user when I log on to itunes. As such, I still get the same "error" message.
What would be the next step(s) to take to resolve the problem of not having "enough access privileges" ?
I do have "Real Player" on the computer- I don't know if that makes a difference. It is not the "default" player.
Thank you for your help.
Jim

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Answer 3

anzem Author

Level 1

8 points

Sep 27, 2006 4:03 PM in response to iPod_nano_1_GB

Kylene:

In regards to the error message of not having "enough access privileges"- while in the control panel I saw that my wife is also an "administrator". If I change her account status to "limited" will that make a difference in regards to the "access privileges"?
Thank you once again.

Jim

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