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A virus called "flash player pro" has entered my iPad. I cannot access Yahoo, iTunes. Or Facebook. How do I get rid of the virus?

A virus called "flash player pro" has entered my iPad. I cannot access Facebook, Yahoo, or iTunes. How do I get rid of this virus?

iPad

Posted on May 4, 2014 4:46 AM

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Posted on May 4, 2014 4:55 AM

Your iPad does not have a virus unless it is jailbroken. Close all apps nd reset your iPad. Clear Safari as well.


Go to Settings>Safari>Clear Cookies and Data.


Closing apps in iOS 7 works like this. Drag the app up from the multitasking display. Double tap the home button and you will see apps lined up going left to right across the screen. Swipe to get to the app that you want to close and then swipe "up" on the app preview thumbnail to close it.


Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.

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Question marked as Best reply

May 4, 2014 4:55 AM in response to Hghrbh

Your iPad does not have a virus unless it is jailbroken. Close all apps nd reset your iPad. Clear Safari as well.


Go to Settings>Safari>Clear Cookies and Data.


Closing apps in iOS 7 works like this. Drag the app up from the multitasking display. Double tap the home button and you will see apps lined up going left to right across the screen. Swipe to get to the app that you want to close and then swipe "up" on the app preview thumbnail to close it.


Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.

May 4, 2014 6:13 AM in response to Hghrbh

If you are being redirected to a "Flash Player Pro" site when you try to visit Facebook or Yahoo, your network is compromised. Most likely, your wireless router has been hacked. See:


How to manage a hacked wireless router


(Fair disclosure: The Safe Mac is my site, and contains a Donate button, so I may receive compensation for providing links to The Safe Mac. Donations are not required.)

A virus called "flash player pro" has entered my iPad. I cannot access Yahoo, iTunes. Or Facebook. How do I get rid of the virus?

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