kvance83

Q: Requirement to enter passcode every 48 hours

i use the touch id function on my iPhone 5s but am required to enter the passcode every 48 hours. is this normal and can it be turned off?

iPhone 5s, iOS 7.1.1

Posted on May 4, 2014 7:58 AM

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Q: Requirement to enter passcode every 48 hours

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  • by Lawrence Finch,

    Lawrence Finch Lawrence Finch Oct 24, 2015 12:24 PM in response to CygnusX1Bk2
    Level 8 (38,305 points)
    Mac OS X
    Oct 24, 2015 12:24 PM in response to CygnusX1Bk2

    As Apple doesn't read this user-to-user forum, no one at Apple can tell you anything here.

  • by Lawrence Finch,

    Lawrence Finch Lawrence Finch Oct 24, 2015 12:26 PM in response to RMSko
    Level 8 (38,305 points)
    Mac OS X
    Oct 24, 2015 12:26 PM in response to RMSko

    RMSko wrote:

     

    I too charge my phone every night. It's only happened three or so times for me, but when it has happened, it was only in the morning after the phone has charged all night. No idea whether that's a coincidence, but it is a fact.

    It's coincidence. It has happened to me at times other than the first wake-up in the morning. It's happened 3 times on my iPad, which I do NOT charge overnight, and once on my iPhone, which I do charge overnight. However, it happened during the day after I had used it several times.

  • by commanderclif_me,

    commanderclif_me commanderclif_me Oct 28, 2015 5:46 PM in response to Lawrence Finch
    Level 1 (23 points)
    Mac OS X
    Oct 28, 2015 5:46 PM in response to Lawrence Finch

    Stumbled on to this thread searching for why this is happening to my iPad. Luckily, I don't think I've seen this happen on my phone but its frequent with the iPad. Similar to you and others, I charge phone ever night, iPad every few days. Didn't see much help/answers in this thread (but a LOT of flaming! which I can't see I see too much of on Apple boards!)

     

    Hope we get a fix or a solution soon!

  • by iZian,

    iZian iZian Oct 30, 2015 2:59 AM in response to commanderclif_me
    Level 1 (94 points)
    iPhone
    Oct 30, 2015 2:59 AM in response to commanderclif_me

    I've also seen this issue today. I'm on iOS 9.1 now on iPhone 6 plus.

    iPhone says it needs passcode to unlock after not being unlocked for more than 48 hours with touch ID... This is untrue as I unlocked it an hour ago.

    So clearly a bug in iOS 9 ? I'm not attached to any exchange or corporate account. I know the 48 hours thing is a feature when using Touch ID; but it's only supposed to kick in if you dont unlock the phone for 2 days....

  • by Chris CA,

    Chris CA Chris CA Oct 30, 2015 6:16 AM in response to iZian
    Level 9 (79,677 points)
    iTunes
    Oct 30, 2015 6:16 AM in response to iZian

    iZian wrote:

    So clearly a bug in iOS 9 ?

    Yes it appears to be a bug in iOS 9.

  • by Lawrence Finch,

    Lawrence Finch Lawrence Finch Oct 30, 2015 2:27 PM in response to Chris CA
    Level 8 (38,305 points)
    Mac OS X
    Oct 30, 2015 2:27 PM in response to Chris CA

    it hasn't happened to me for a week now. On any of my 3 devices on iOS 9.1

  • by technonut,

    technonut technonut Oct 30, 2015 4:16 PM in response to Lawrence Finch
    Level 1 (4 points)
    Oct 30, 2015 4:16 PM in response to Lawrence Finch

    Stopped happening on my iPhone 6 Plus for the past two weeks, after doing it each of the prior two weeks, but it just occurred last night on my iPad air 2.  I use both these devices every day, using the touch id to log in.  There is definitely a bug in iOS 9.1, perhaps even was present in 9.0.  I never had this happen pre-9.1, and I've had my iPhone 6 plus for just over a year, the iPad air 2 for a couple of months.  Both are running 9.1.  Still wondering where Apple outsources this development to...Apple is starting to look more and more like Microsoft.  Would sure like Steve Jobs back at the helm, to take no prisoners when it comes to demanding higher quality.  The current guy at the top just doesn't seem to have that figured out, not sure he ever will.

  • by technonut,

    technonut technonut Oct 30, 2015 4:17 PM in response to iZian
    Level 1 (4 points)
    Oct 30, 2015 4:17 PM in response to iZian

    Yes, I would concur, it is absolutely an Apple bug in iOS 9.x.  The only guessing involved is whether it was first introduced in 9.0 or 9.1.

  • by Chris CA,

    Chris CA Chris CA Oct 30, 2015 5:13 PM in response to technonut
    Level 9 (79,677 points)
    iTunes
    Oct 30, 2015 5:13 PM in response to technonut

    technonut wrote:

    The only guessing involved is whether it was first introduced in 9.0 or 9.1.

    Considering the first report of this issue in this thread was 3 weeks prior to 9.1 release (iOS 9.1 released on 21 October 2015), we can conclude it was NOT introduced with 9.1.

    It was 9.0, 9.01 or 9.02.

  • by GuyCalledPete,

    GuyCalledPete GuyCalledPete Nov 1, 2015 1:33 AM in response to Chris CA
    Level 1 (0 points)
    Nov 1, 2015 1:33 AM in response to Chris CA

    Indeed, and people in this thread even mention their version.

     

    I had the issue on 17th October with 9.0.2, and it happened this morning on 1st November with 9.1

     

    Very frustrating as I use a very long mixed character/special character password to maximise the benefit of the fingerprint authentication.

     

    -- Pete

  • by Anne Mc,

    Anne Mc Anne Mc Nov 1, 2015 4:40 AM in response to GuyCalledPete
    Level 1 (20 points)
    iPad
    Nov 1, 2015 4:40 AM in response to GuyCalledPete

    Having to enter the password is annoying enough but what is really bugging me is not being able to enter the password and having to do a hard reset to get into my phone each time it happens.  Is anyone else finding the on screen keyboard doesn't work when it locks?

  • by spraydust,

    spraydust spraydust Nov 1, 2015 5:31 AM in response to Chris CA
    Level 1 (0 points)
    Nov 1, 2015 5:31 AM in response to Chris CA

    what's the solution to this 48 hour problem. It happened to me again this morning. No reason.

  • by Lawrence Finch,

    Lawrence Finch Lawrence Finch Nov 1, 2015 6:55 AM in response to Anne Mc
    Level 8 (38,305 points)
    Mac OS X
    Nov 1, 2015 6:55 AM in response to Anne Mc

    Anne Mc wrote:

     

      Is anyone else finding the on screen keyboard doesn't work when it locks?

    No, I've not seen that problem, or even other reports of it.

  • by woodmeister50,

    woodmeister50 woodmeister50 Nov 1, 2015 7:57 AM in response to kvance83
    Level 5 (5,659 points)
    Mac OS X
    Nov 1, 2015 7:57 AM in response to kvance83

    I have had this happen to me as well.  It was always when I would unlock the

    phone first thing in the morning.  It is not commonly happening (4 times in the past

    month).  I never had the keyboard lock up and was able to enter the passcode.

    I don't think it mattered whether it was charging over night or not.

     

    I have a 6S that I got at the end of September, so it has happened over the span

    of the updates.

  • by 850T5,

    850T5 850T5 Nov 1, 2015 8:17 AM in response to Chris CA
    Level 1 (0 points)
    Mac OS X
    Nov 1, 2015 8:17 AM in response to Chris CA

    Chris CA wrote:

    Considering the first report of this issue in this thread was 3 weeks prior to 9.1 release (iOS 9.1 released on 21 October 2015), we can conclude it was NOT introduced with 9.1.

    It was 9.0, 9.01 or 9.02.

    Correct, it happened to me on all those levels intermittantly and unfortunately is it not fixed with 9.1 either as it happened there as well yesterday morning.

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