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May 6, 2014 12:16 PM in response to bsumeshby sheila_m.,Hello bsumesh,
Thank you for the question. It sounds like you are trying to use a scanner with your MacBook Air.
First, I recommend using the steps in this article to set up your scanner:
OS X Mavericks: Set up a scanner
http://support.apple.com/kb/PH14252
Once your scanner is set up, you can use Image Capture (located in the Applications folder) to scan documents or images. Use the steps in the section titled “How to scan” in the following article:
http://support.apple.com/kb/HT4505
If you are experiencing issues with scanning, I recommend using the steps in this article (this article refers to a printer, but the steps are applicable to scanners as well):
Troubleshooting printer issues in OS X
http://support.apple.com/kb/TS3147
Thank you for using Apple Support Communities.
Best,
Sheila M.
