HT201412: If your iPhone, iPad, or iPod touch won't turn on
Learn about If your iPhone, iPad, or iPod touch won't turn onQ: My ipod is stuck on one app can scroll around in that app but cannot return to home screen or shut down the device. How shou ... My ipod is stuck on one app can scroll around in that app but cannot return to home screen or shut down the device. How should I resolve this. more
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Helpful answers
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May 4, 2014 8:52 AM in response to Samee2543by lllaass,Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.