1 Reply Latest reply: May 6, 2014 8:39 AM by norm123
calebwhite50 Level 1 Level 1 (0 points)

i dont know my passcode and i need to get into my ipod


iPod touch, iOS 6.0.1
  • norm123 Community Specialists Community Specialists (5,115 points)

    Hello calebwhite50

     

    You would need to put your iPod touch into recovery mode and then use iTunes to restore it. Once the restore is complete and you have a backup, within iTunes or iCloud, you can put that back up back on without the passcode coming back.

     

    iOS: Forgotten passcode or device disabled after entering wrong passcode

    http://support.apple.com/kb/ht1212

     

    1. Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
    2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to shut down.
    3. While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
    4. Continue holding the Home button until you see the Connect to iTunes screen.
    5. iTunes will alert you that it has detected a device in recovery mode. Click OK, and then restore the device.

     

    Regards,

    -Norm G.