Q: How can I find out what I have been charged for (in app purchases)

Hey Dafydd182,

Thanks for the question. Yes, when you access iTunes on a computer you can view your purchase history and order numbers. The following resource should guide you through that process:

iTunes Store: See your purchase history and web order numbers

http://support.apple.com/kb/ht2727

Additionally, if you find a purchase that you believe may be incorrect or would like to speak to someone about it, the following resource outlines how to report an issue:

How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase

http://support.apple.com/kb/HT1933

To report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase, follow these steps:

 

1. Find the email receipt for your purchase.

2. Click Report a Problem under the app that is having the issue.

3. When prompted, enter the Apple ID and password you used to purchase the item, then click Report a Problem.

4. Click Report a Problem next to the item you are having an issue with.

5. From the Choose Problem dropdown menu, choose the appropriate issue.

6. Follow the onscreen instructions and—if prompted—type a description of the problem into the text field.

7. Click Submit to have your issue reviewed.

If you are in the U.S. you can also access this tool online:

http://reportaproblem.apple.com

Thanks,

Matt M.