Can't find device for iPhone

My Macbook pro can't fint my device for iPhone. I just bought a new iPhone, and the device for my older iPhone didn't work so there has to be something wrong with my mac... ?

MacBook Pro, OS X Mountain Lion (10.8.5)

Posted on May 4, 2014 2:14 PM

Reply
1 reply

May 6, 2014 11:38 AM in response to tirilholm

Hi tirilholm,


Thanks for visiting Apple Support Communities.


If iTunes does not recognize either of your iPhones, you may find the steps in this article helpful:


iOS: Device not recognized in iTunes for Mac OS X

http://support.apple.com/kb/ts1591


If your Mac does not recognize the devices, start with the steps in this article:


iOS: Troubleshooting USB-related alerts when syncing

http://support.apple.com/kb/TS5254


All the best,


Jeremy

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Can't find device for iPhone

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