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May 7, 2014 1:36 PM in response to fullofcats101by norm123,Hello fullofcats101
Check out the article below to troubleshoot issues with redeeming an iTunes gift card. If you cannot get it redeemed, then look at the contact iTunes Store Support to get to the bottom of your issue.
If you can't redeem your iTunes Gift Card or code
http://support.apple.com/kb/HT6021
Regards,
-Norm G.
