1 Reply Latest reply: May 4, 2014 10:43 PM by Niel
Jade1220 Level 1 (0 points)

I have forgotten my security questions and can no longer purchase anything... There is a page that can help you reset it but for some reason the link to get the email to reset them is gone..? Need help!!!

iPhone 4, iOS 7.0.1
  • Niel Level 10 (298,516 points)

    You need to ask Apple to reset your security questions; this can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.

    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.