1 Reply Latest reply: May 4, 2014 10:43 PM by Niel
Jade1220 Level 1 Level 1 (0 points)

I have forgotten my security questions and can no longer purchase anything... There is a page that can help you reset it but for some reason the link to get the email to reset them is gone..? Need help!!!


iPhone 4, iOS 7.0.1
  • Niel Level 10 Level 10 (285,140 points)

    You need to ask Apple to reset your security questions; this can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.


    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.


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