iphone 5 wont connect
my computer recconises that my iphone is connected, but my itunes on a diagnostic says that it is not connected?
iPhone 5, iOS 7.1.1
User profile for user:
jason269
User level:
Community Specialist
Hello, donna7401.
Thank you for visiting Apple Support Communities.
If your device is not recognized by iTunes, I would recommend the steps in the article below. Start with the section labeled Verify that the Apple Mobile Device USB Driver is installed > For Windows Vista, Windows 7, and Windows 8 > Update the Apple Mobile Device Driver.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Cheers,
Jason H.